Standard Operating Procedure - Bar Entry Refusal and Venue Ejection

This Standard Operating Procedure (SOP) outlines the policies and steps for refusing entry to patrons and ejecting patrons from the venue, applicable to bars, pubs, and nightclubs (excluding dedicated live music venues). The purpose of this SOP is to ensure a safe environment for all patrons and staff, and to maintain compliance with national and state liquor regulations. It provides staff with clear guidelines on how to lawfully and professionally refuse entry or remove individuals when necessary. By following this SOP, venues can uphold responsible service of alcohol, prevent incidents, and protect the venue’s license and reputation.